Help Center

FAQ

Shipping Inquiry

How long are the processing time and shipping time?

What do I do if my item was shipped to the wrong address?

How come my package shows delivered but I have not received my package?

Why was my package returned?

Payment Method

Which payment method do you accept?

Can I pay on delivery?

Return & Refund Policy

30 Days easy Return/Exchange

We guarantee a full refund or partial refund if the item is not as described.

What is your return address?

Registration

Do I need to register before placing an order? And do you have the membership fee?